North Alabama Technical Services

We are trained to identify solutions to problems that commonly occur in computers that slow them down, hinder their efficiency, and offer diagnostic tools and testing to show you where your computer can be improved. 

We strive to listen to understand our client's issues, and give solid advice on how to resolve all issues related to the problems, up to, and including recommendations on newer hardware, or in some cases, refurbished hardware, to help save money. We have MANY ideas for improvement.

We believe in doing business with honesty, integrity, and a sincere heart for others. We aren’t going to sell you something you don’t need. We won’t lie to get your business. We will treat you with kindness and respect. The way it should be (and far too often, is not)

For over 20 years, we have worked in the industry to grow with computers. From the very first computers, with no hard drives, just floppy’s and a green monitor, to the most sophisticated gaming tower with all the bells and whistles today. We will tackle any project, no matter what, and find a way to resolve your issues.

We build systems that will meet your needs, and provide the best options that will help you achieve your goals, and that includes the budget. We will work with you to optimize your PC to meet your needs, and not break the bank.

Every repair that NATS performs is handled with diligence and care. We believe in doing something right the first time and making sure our clients get true value for their hard-earned money.

North Alabama Technical Services strives to treat each and every one of our customers with the attention that they deserve. We guarantee a professional, pleasant experience from when you pick up the phone, all the way to resolution of your issue, and if you are unsatisfied with any moment of the service, we are only a phone call, or text away to ensure your concerns are addressed in a timely manner. We recognize that our customer is not dependent on us, we are dependent on our customer. 

It’s easy to say you care about customer service, but are you asking your customer how they felt about the experience? NATS follows up with you to make sure you were happy with the service you received because we care. We trach the results of our Customer Satisfaction reviews so that we can be certain that we are delivering our customers service that leaves them with a smile.

We constantly improve. We strive for ZERO defects in all we do and ALWAYS keep our promises. We do not cut corners. We are committed to providing a Computer Repair experience that will not just meet but exceed our customer's expectations regarding value and quality. 

At North Alabama Technical Services, we strive to provide the same consistent experience every time you call us. That experience includes the four 4 core promises that we make to all of our customers.